If you need urgent medical advice or attention outside of normal surgery hours please call 111.

When should you use NHS 111?

You should use the NHS 111 service if you need help or advice urgently but it’s not a life-threatening situation. You should call 111 if:

• It’s not a 999 emergency
• You don’t think it can wait for an appointment with your GP, or
• You don’t know who to call for medical help

For less urgent health needs, you should still contact your GP or dentist in the usual way.

For immediate, life threatening emergencies, patients should dial 999.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.